Cumulative release notes summary on additional requirements for Vancouver features and products.

To use certain products, specific setups or third-party requirements are required.

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ERP Canvas

SAP ECC and S/4 HANA are currently the only available systems that integrate with ERP Canvas.

ERP Customization Mining

The ERP Canvas app (sn_erp_integration) must also be installed.

Instance Data Replication

The consumer and producer must both be running at least the San Diego release to support the custom coalesce feature.

This release requirement also applies to support for concurrent job execution.

Now Assist

Now Assist is available for Vancouver Patch 4 and later. The Next Experience UI Framework must be enabled to use the Now Assist panel.

Now Assist for CSM

The Now Assist for CSM application requires a Customer Service Management Pro Plus or Enterprise Plus license.

Now Assist for CSM is supported on Vancouver Patch 4 and later releases. Some features and enhancements require Vancouver Patch 7 or later releases.

Robotic Process Automation (RPA) Hub

To use the Unattended Robot application, the minimum requirements are:
  • Intel Processor (1vCPU)
  • 4-GB RAM
  • Minimum 20-GB free disk space (after installing the OS, patches, and base software)
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019
  • .NET Framework 4.7.1 or higher
  • DPI scaling setting must be deactivated.
To use the Unattended Robot application, the recommended requirements are:
  • Intel Processor (4vCPU)
  • 8-GB RAM.
  • Minimum 50-GB free disk space (after installing the OS, patches, and base software).
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019.
  • .NET Framework 4.7.1 or higher.
  • DPI scaling setting must be deactivated.

An unattended robot is mapped to only one machine.

Virtual Machines (VMs) that are used for the Unattended Robot application must be persistent and always on.

To use the Attended Robot application, the minimum requirements are:
  • Intel Processor (1vCPU).
  • 4-GB RAM.
  • Minimum 20-GB free disk space (after installing OS, patches, and base software).
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019.
  • .NET Framework 4.7.1 or higher.
  • DPI scaling setting must be deactivated.
To use the Attended Robot application, the recommended requirements are as follows:
  • Intel Processor (4vCPU).
  • 8-GB RAM.
  • Minimum 50-GB free disk space (after installing the OS, patches, and base software).
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019.
  • .NET Framework 4.7.1 or higher.
  • DPI scaling setting must be deactivated.
To use the RPA Desktop Design Studio application, the minimum requirements are as follows:
  • Intel Processor (Core i5 or higher)
  • 4-GB RAM.
  • 20-GB free disk space.
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019.
  • .NET Framework 4.7.1 or higher.
  • Monitor with 1920x1080p resolution is preferred.
  • DPI scaling setting must be deactivated.

An attended robot is mapped to only one user.

To use the RPA Desktop Design Studio application, the recommended requirements are as follows:
  • Intel Processor (Core i7).
  • 8-GB RAM.
  • 50-GB free disk space.
  • Microsoft Windows 10 or Windows Server 2016 or Windows Server 2019.
  • .NET Framework 4.7.1 or higher.
  • Monitor with 1920x1080p resolution is preferred.
  • DPI scaling setting must be deactivated.

Skills Intelligence

Proactive Prompts(2.0.0) is required for a multi-channel prompts experience.

Table Builder for App Engine

You must be an App Engine v2 licensed customer to install Table Builder for App Engine. Contact your account team for details.