Skills Management release notes
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- UpdatedAug 3, 2023
- 2 minutes to read
- Vancouver
- Release Notes and Upgrades
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
The ServiceNow® Skills Management application enables you to assess the skills that your organization needs, identify any gaps, and implement effective hiring or training plans for your teams. Skills Management was enhanced and updated in the Vancouver release.
Skills Management highlights for the Vancouver release
- Manage the skills for your teams by using the intuitive Next Experience UI.
- Analyze the skills for the departments or groups that you manage. You can also add your own custom group types by using scripted extension points.
See Skills Management for more information.
Important information for upgrading Skills Management to Vancouver
If you’ve customized the URL for the Manage skills page, you must manually update the URL to point to the new page. Here’s the relative path to the new Manage skills page:
https://<instance
name>.service-now.com/now/nav/ui/manage-skills/params/parent-skill/2eb1c2029f100200a3bc1471367fcfe4/parent-department/221f79b7c6112284005d646b76ab978c/recursive-departments/true/recursive-skills/true/group-by/department.
You can replace the existing path with this one.
Note: Make sure that the parent-skill and the parent-department sys_ids are the same IDs that are in your existing URL.
New in the Vancouver release
- Using the Next Experience user interface to manage skills
- Assign skills to users and associate the skill levels for each skill by using the Next Experience user interface.
UI changes
- Manage the skills for your teams by using the Next Experience UI
- Manage the skills for your teams by using the Next Experience user interface. For more information on the Next Experience user interface, see Next Experience UI.
Activation information
Skills Management is available with the activation of the Skills Management (com.snc.skills_management) plugin. For details, see Activating Skills Management.