Hermes Messaging Service release notes
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- UpdatedAug 3, 2023
- 2 minutes to read
- Vancouver
- Release Notes and Upgrades
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
The Hermes Messaging Service enables you to integrate your Apache Kafka environment with your ServiceNow® instance. The Hermes Messaging Service was enhanced and updated in the Vancouver release.
Hermes Messaging Service highlights for the Vancouver release
- Publish events from your ServiceNow instance to your Apache Kafka environment and consume high volumes of Apache Kafka events from your external systems with low latency.
- Effectively process spikes and bursts in message volume from external systems to minimize performance impacts on your instance.
- Manage the health and performance of message delivery using Hermes diagnostic tools.
See Hermes Messaging Service for more information.
New in the Vancouver release
- Improved diagnostics
- Check the status of the Hermes Kafka cluster including the instance Public Key Infrastructure (PKI) configuration, bootstrap connectivity, and the latest message timestamps for internal and external topics.
- Monitor topics in the Hermes Kafka cluster
- Check the status of Apache Kafka messages and topics using the Hermes Messaging Service topic explorer.
Changed in this release
- View Hermes Messaging Service log messages
- View Hermes Messaging Service log messages in the Log [syslog] table.
Activation information
The Hermes Messaging Service is available with activation of the ServiceNow Stream Connect plugins (com.glide.hub.flow_trigger.kafka or com.glide.hub.action_step.kafka) or installation of the Log Export Service application. For details, see Hermes Messaging Service activation.