The ServiceNow® Notifications application enables you to create, manage, and send custom notifications for workflows for important events, actions, and alerts. Notifications was enhanced and updated in the Vancouver release.

Notifications highlights for the Vancouver release

  • Secure mobile notifications with HTTP v1 authentication support for Android-based push applications.
  • Improve productivity and the user experience for configurable workspaces by including attachments from emails while replying or forwarding emails.
  • As a Workspace user, search and apply email client templates while composing emails.
  • Assign the email_client_template_write role for write access to email client templates.

See Notifications for more information.

New in the Vancouver release

HTTP v1 authentication support for Android apps
Configure push notifications for Android-branded apps using HTTP v1 authentication.

Changed in this release

Forward email with attachments
Include attachments from emails while replying or forwarding emails by selecting the Include attachment from email option in the Email Client Template.
ACL roles on email client templates
  • Users with the email_composer role are able to read email client templates.
  • Added the email_client_template_write role.
  • Added write privileges for users with the email_client_admin role.

Activation information

Notifications is a Now Platform feature that is active by default.