The ServiceNow® Clone Admin Console application provides a unified admin experience and enhanced visibility for cloning data from one instance to another. Clone Admin Console is a new application in the Vancouver release.

Clone Admin Console highlights for the Vancouver release

  • A simplified clone request experience.
  • A new scheduling tool to prevent timing conflicts.
  • Ability to see all clone-related settings in one place.
  • Enhanced visibility via a dashboard to easily view current clone activity.

See Clone Admin Console for more information.

Important: Clone Admin Console is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Clone Admin Console features

Clone Admin Console Clone Configurations
Modify and create new clone configurations, including clone profiles and clone instances.

UI changes

Clone definitions
Create new clone definitions, including exclusions, preservers, and cleanup scripts.
Clone status
On the home page you will see the status of clones created via the console. If you click into an in-progress clone, you will be able to see all the settings you have picked, and the exact step at which the clone currently is. Completed clones will provide you a rollback option, and the timeframe within which you can roll back (revert) your clone. This is typically seven days (two days for sharded db’s).

Activation information

Install the Clone Admin Console by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.