The ServiceNow® Project Workspace application provides a new user experience with interactive UI elements that enables project managers to plan and manage their projects. Project Workspace was enhanced and updated in the Vancouver release.

Project Workspace highlights for the Vancouver release

  • View EAC and ETC for a project in the new Project Workspace view.
  • Create and manage cost plans and expense lines to view financial projections for a project.
  • Track financial changes in financials using the baseline functionality.
  • Realign the resource assignments dates if there’s a change in the project or task dates.
  • Get real-time visibility into the resource allocation window to manage the allocation of the resources for a project or tasks. Collaborate with project owners using Microsoft Teams integration.
  • Personalize your preferences for Timescale, Display summary task, Bar labels, and Dependency lines.
  • Enable comprehensive row editing in the Resource Assignment grid to edit and manage the resource assignments.

See Project Workspace for more information.

Important: Project Workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

New in the Vancouver release

Manage financials for your projects
There is a new centralized interface to view financials of your projects to manage cost plans, expense lines, create and compare baselines.
  • Manage your cost plans and expense lines easily by accessing them from the side-panel. Re-forecast the planned costs using the inline editing feature.
  • Forecast the project expenses on a quarterly or yearly basis based on your organization's planning schedule.
  • Create baselines to capture the snapshot of financial costs manually or by using a scheduler to track the changes in project financials over time. Use the baseline comparison view to compare the latest financials with a baseline or any two baselines to easily analyze the variance in costs.
Manage project dates and display settings
  • Synchronize the project's date with the start dates of the associated resource plans, cost plans, benefit plans, resource assignments, project tasks, and subprojects using Move Project.
  • Resources not synced enables you to synchronize the project and resource assignment dates. When there’s a change in the planned or actual dates of the project tasks or child tasks, this icon is enabled.
  • Use Realign assignments to task action to synchronize the resource assignments dates with the project task or child task dates.
  • Personalize your settings for Timescale, Displaying summary tasks, Bar labels, and Dependency lines. Any changes you make to the Display summary task settings and timescale view is saved in the preferences.
Manage resources in resource allocation window
  • View and track the assigned Project, Owner, Task, and Task effort of a resource from the resource allocation window.
  • Collaborate with project owners using Microsoft Teams integration with the resource allocation window.
  • Double-click a cell in the resource assignment grid to modify the entire row. The Resource Assignment grid now supports comprehensive row editing.

UI changes

Project workspace UI changes
The following are items were added or changed on the planning page and resource assignment pane:
  • Critical path toggle to highlight the critical path of a project
  • Resources not synced icon
  • Realign assignments to task
  • Resource Allocation window
Financials UI changes
  • Added a Baselines tab (Baselines tab.) to view baselines.
  • Added a Create baseline button (Create baseline button.) to create baselines.
  • Added a Compare baselines button (Compare baselines button.) to compare baselines.

Activation information

Install Project Workspace by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

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