The ServiceNow® Financial Services Operations Integration with Guidewire application enables insurers to integrate seamlessly with the cloud version of the Guidewire Insurance Suite. Financial Services Operations Integration with Guidewire is a new application in the Vancouver release.

Financial Services Operations Integration with Guidewire highlights for the Vancouver release

  • Provide a framework to support any Property and Casualty insurance use case that requires integration with Guidewire.
  • Enable agents to quickly access information on claims or policies from Guidewire.

See Financial Services Operations Integration with Guidewire for more information.

Important: Financial Services Operations Integration with Guidewire is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Financial Services Operations Integration with Guidewire features

Retrieve claims from Guidewire
Retrieve personal and commercial open claims from Guidewire.
Create and update a claim in Guidewire
Create a minimal draft claim for an incident in Guidewire.

Activation information

Install Financial Services Operations Integration with Guidewire by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

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