The ServiceNow® integration with the Equifax spoke enables you to access important information about the credit history for a customer, fraud alerts, digital identity verification, transaction screening, and other relevant data. The ServiceNow integration with the Equifax spoke is new in the Vancouver release.

Equifax spoke highlights for the Vancouver release

  • Access customer information such as the credit history for a customer, the credit score for a customer, and fraud alerts.
  • Evaluate a customer's creditworthiness to make lending decisions faster.
  • Verify customer identities to ensure that you have accurate information.

See Equifax Spoke for more information.

Important: Equifax spoke is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

New in the Vancouver release

Equifax spoke actions
Enable your users to query the Equifax OneView API and retrieve the associated credit report in both JSON and PDF formats. This spoke includes the following features:
  • Look up One View Credit Report: Provides the JSON response that gives the credit history of the customer.
  • Look up One View Credit Report by Request ID: Provides the PDF report of the credit history for the customer.

Activation information

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Related ServiceNow applications and features