Generative AI Controller release notes
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- UpdatedAug 3, 2023
- 2 minutes to read
- Vancouver
- Release Notes and Upgrades
ServiceNow® Generative AI Controller enables you to create and use generative AI capabilities with OpenAI, or Microsoft Azure OpenAI in Flow Designer, Virtual Agent Designer, and scripting, such as business rules. Generative AI Controller is a new application in the Vancouver release.
Generative AI Controller highlights for the Vancouver release
- Integrate with Aleph Alpha models and use Luminous LLM in generative AI capabilities in Flow Designer and Virtual Agent Designer.
See Generative AI Controller for more information.
Generative AI Controller features
- Integrate with Aleph Alpha LLM models
- Bring your API keys and connect Luminous LLM with the Now Platform.
- Mask sensitive data in Now Assist prompts
- Configure how sensitive data is identified and removed from LLM prompts to protect your users and agents.
- Use your own MID server
- Use generative AI capabilities while using your MID server with no extra configuration necessary.
Activation information
To install and activate Generative AI Controller, you must install one of the Now Assist applications, such as Now Assist for CSM or Now Assist for HRSD. Generative AI Controller is activated as a dependency. Generative AI Controller can't be installed on its own.
Localization information
OpenAI, Azure OpenAI, Google Cloud, and Aleph Alpha have various levels of proficiency in over 40 languages, including English, Spanish, French, Arabic, Chinese, and Japanese. Prompts that are written in a non-English language may not return responses in that same language.