The system supports Visual Task Boards on most modern browsers.

Supported browsers

  • The latest public release of Firefox or Firefox ESR
  • The latest public release of Chrome
  • Safari version 12
  • Internet Explorer version 11
    • Edge mode is supported.
    • Compatibility mode is not supported.
    • Setting Security Mode to High (via the Internet Options > Security tab) is not supported.
    • Internet Explorer 11 is susceptible to memory leaks, which may impact performance, especially in Windows 7.
      Note: Visual Task Boards are comparatively slower to load on Internet Explorer 11 browsers.

    The following table describes the limits of various Visual Task Board elements while working on Internet Explorer and Edge browsers.

    Table 1. Browser Limits
    Browser Scenario Recommended Limits
    Cards Vertical Lanes Swimlanes
    IE Without Swimlane 500 20 0
    With Swimlane 500 5 10
    Edge Without Swimlane 1000 20 0
    With Swimlane 1000 10 10
  • Access Visual Task Boards on your mobile device using either a browser or the native mobile app. For more information, see Tested devices and supported versions for ServiceNow mobile apps.
For more information, see Browser support.

Scripting support

Visual task boards do not interact with client scripts. Use a UI policy or a data policy instead.