Navigate to a record or module using a URL

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HomeVancouver Now Platform user interfaceConfigure user experiencesConfigure UIs and portalsWorking in Core UIWorking in the classic environmentForms in the classic environmentNavigate to a record or module using a URL

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Navigate to a record or module using a URL

Release version:
Vancouver
Yokohama
Xanadu
Washington DC
UpdatedAug 3, 2023
2 minutes to read

Vancouver
Navigation and UI

The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.

Users can navigate to a record or module directly by using a URL. This topic explains the URL schema by which the system renders pages.

Before you begin

Role required: admin

About this task

Note: The sysparm_query page parameter behaves differently for a list versus a form.

List: Returns records that match the query conditions.
Form (with sys_id=-1 specified): Applies the values to the new record.

Procedure

To access the unique, secure web address for each instance, enter the default format: https://<instancename>.service-now.com.

Note: To display a custom base URL in email notifications, set the glide.email.override.url property. For more information, see Advanced email properties.

For other URL displays, enter one of the following schemas:

Search:


Action	Schema
To display the page in the standard interface, with the banner frame on top and the application navigator on the left	`nav_to.do?uri=`
To open a form, list, UI page, or other page	`<page name>.do?`
To view a list	`<table name>_list.do`
To open a record in form view	`<sys_id>`
To create a new record	`sys_id` is -1.
To specify a query, view, redirection page, and more.	`<page parameters>` Parameters include the following examples: sysparm_view=ess: Specifies a view (ess). sysparm_query=number=INC00040: Specifies a query (number is INC00040). sysparm_query=priority=2^active=true: Specifies a complex query with two terms (priority is 2 and active is true). sysparm_query=priority=2^active=true^EQ^GROUPBYcategory: Groups query results (by category). sysparm_order=number: Specifies the field by which to sort (number). sysparm_order_direction=desc: Specifies a sort order (descending). sysparm_force_row_count=5: Limits the maximum number of results (5 records). sysparm_result_view=viewname: Specifies the view for search results.
To specify a file format. (CSV, XML, PDF, or UNL (Unload))	`%26CSV`
To separate page parameters	`&`
To build multiple term queries or specify multiple field values	`^`(carat)

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