Learn about how the Workspace Activity stream functions in Configurable Workspace.

Activity stream enables agents to communicate with requesters and make internal notes about the work done on a record. Configure the Activity stream and Activity stream Compose components in UI Builder to set up Activity stream in Configurable Workspace.

For more information about the Activity Stream component, see https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/components and select Activity Stream from the list of Next Experience Components.

Activity Stream corresponding parameters

Workspace Activity stream matched with Configurable Workspace parameters.
Note: Not every Configurable Workspace component parameter has a corresponding Workspace (legacy) parameter.
Table 1. Activity stream and corresponding parameters
Component Legacy component name Legacy component parameter name UIB component parameter name
Activity Stream now-activity-stream-connected table table
sysID sysID
isNewRecord isNewRecord
title
view
showConversationFilter
showTileAvatars
showTileIcons
events
supplemental
ambChannels
filterOptions
timestamp
Activity Stream compose now-activity-stream-compose-connected table table
sysID sysID
isNewRecord isNewRecord
fields Fields
title
useTabs