Upgrading Service Portal
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
After upgrading a ServiceNow instance from a previous release, you might need to perform additional tasks to take advantage of new or updated functionality in Service Portal.
Refer to the topics in this section for information about changes to implement to use the latest functionality in Service Portal.