You can include font icons wherever a widget is loaded by including them as a widget dependency.

Before you begin

Role required: admin or sp_admin

About this task

Note: CSS included as a widget dependency is not scoped and can disrupt other CSS on a page.

Procedure

  1. In the platform UI, navigate to Service Portal > CSS and create a new style sheet.
  2. Attach the font-icon set to the sp_css record you created, and use the sys_id of the attachment as the src for the font icon.
    For example:
    @font-face {
      font-family: 'Material Icons';
      font-style: normal;
      font-weight: 400;
      src: url('/828b8ca8b7033010897725cbde11a9f7.iix') format('woff2');
    }
    
    .material-icons {
      font-family: 'Material Icons';
      font-weight: normal;
      font-style: normal;
      font-size: 24px;  /* Preferred icon size */
      display: inline-block;
      line-height: 1;
      text-transform: none;
      letter-spacing: normal;
      word-wrap: normal;
      white-space: nowrap;
      direction: ltr;
    
      /* Support for all WebKit browsers. */
      -webkit-font-smoothing: antialiased;
      /* Support for Safari and Chrome. */
      text-rendering: optimizeLegibility;
    
      /* Support for Firefox. */
      -moz-osx-font-smoothing: grayscale;
    
      /* Support for IE. */
      font-feature-settings: 'liga';
    }
  3. Navigate to Service Portal > Dependencies and create a new dependency.
  4. Attach the CSS record you created to the new dependency using the CSS Includes related list.