Enable text resize to increase the size of your text up to 200% through your browser settings.

Before you begin

  • If you upgraded to a Rome instance from a prior release, the property is created for you. The property default is set to False for Service Portal and Mobile Employee Service Portal (MESP). Follow the steps in this task to manually set the property to True.
  • If you have a new portal or a zBoot instance, the property is set to True by default. There are no actions you need to take.
  • If you haven't upgraded to a Rome instance, the property is created, but is set to False by default.

Role required: admin

Procedure

  1. Enter sys_properties.list in the Filter navigator.
  2. Select glide.service_portal.resize_text.{your portal_url_suffix}.enable_rem_conversion​ from the list.
    For example, glide.service_portal.resize_text.sp.enable_rem_conversion.
  3. On the form, set the Value field to true.
  4. Select Update.

Override the HTML base CSS font size in your portal

Set the HTML base CSS font size in your portal.

Before you begin

Role required: admin

Procedure

  1. Enter sys_properties.list in the Filter navigator.
  2. Select glide.service_portal.resize_text.{portal_url_suffix}.base_font.
    For example, glide.service_portal.resize_text.mesp.base_font.
  3. On the form, set the Value field to the font size you want.
  4. Select Update.
    Note: If an issue arises with resize text for custom pages coming from styling from custom CSS includes, convert those CSS values from pixels to REMs.​