Enable external users to register to a ServiceNow app through Service Portal.

Before you begin

Role required: admin

Complete the previous tasks:
  1. Activate External User Registration
  2. Configure the registration form for an external user configuration

Role required: admin

About this task

External user self-registration enables a large group of users to register to a ServiceNow app without the help of an administrator. For more information, see Enable external users to self-register to your ServiceNow instance.

Procedure

  1. Navigate to All > Service Portal > Portals.
  2. Open a portal record.
  3. On the form, fill in the External user registration configuration field.

    Select a user registration configuration.

  4. Click Update.

Result

The login widget includes a link to the registration form that you previously configured.