Add a text index group to a portal
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Service Portal Designer
Define how users see search results. For example, combine search results from several sources, or set the weight of certain fields.
Before you begin
If you have a custom search source or portal, consider whether you want to use the base system portal_index_group text index group, or create your own text index group. The base system text index group includes the Catalog items and Knowledge tables. When a user searches for an item in Service Portal, they see combined results from these tables.
Text index groups are a Now Platform feature. To learn more, see Configure multiple tables for indexing and searching.
About this task
Procedure
- Navigate to .
- Open the portal that you would like to add a text index group to.
- Configure the form to add the Text Index Group field.
- Add the text index group you want to the Text Index Group field.
Result