Configure page security by role
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- UpdatedAug 3, 2023
- 2 minutes to read
- Vancouver
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
Set up pages to be public or filter them by role.
Before you begin
Role required: admin or sp_admin
About this task
Public pages won't require a user login; anyone can access them. All other options require user authentication.
Procedure
- In the Service Portal configuration page ( ), open the Page Editor.
- In the Select Page list, search for the page to apply page security to.
- Select the highest level node in the tree view.
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Configure page security.
- To make a page public, select the Public check box. All users can access pages marked as Public.
- To limit access to a certain role, add roles in a comma separated list. Users
without the role listed can see links to the page if they appear in the portal. Trying
to open the page results in a "page not found" error.Note: If you select Public and add a list of roles, the page is still accessible by any user.
- To create a draft page that only administrators can see while the page is still in development, select Draft. Users must have the admin role to see any pages in draft. Everyone else sees a "page not found" error.
- Click Save.
Example

What to do next
Follow the steps in Configure widget security to configure security for the widgets on your page.