Set the user criteria for Service Portal system property
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- UpdatedApr 3, 2025
- 1 minute read
- Vancouver
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
After activating the Service Portal User Criteria Support plugin, you must set the system property to true.
Before you begin
Role required: admin
About this task
Setting the system property activates user criteria for Service Portal. When the system property is set to true, any existing roles defined for a page, widget, or search source are automatically converted into user criteria records. To disable user criteria and continue using role-based permissions, set the system property to false.
Procedure
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Click the check box to set the following property to true.
