Ticket Attachments widget
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
Use the attachment widget to attach items to tickets. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
Attachments should be less than 24MB. You can drag files into the Attachments widget to add them to a record.
Instance options
| Field | Description |
|---|---|
| Record ID | The ID number of the record for the attachment. |
| Record table | Limit the records users can add an attachment to by adding a table to the attachment widget. Users can then only add attachments if they are in a record for that table. |
On this page
Related Content
- Create and edit a page using the Service Portal Designer
Create or edit a page and use layouts to organize the columns that house the widgets.
- Configure widget instances
Create unique instances of widgets by configuring the options for each instance.
- Clone a widget
Take advantage of existing code by cloning and editing an existing widget.