Enable the Shopping Cart widget
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
The shopping cart widget is enabled automatically for instances upgrading to Istanbul, however, there are several ways to manually enable or disable the widget.
To enable the shopping cart for a catalog item:
- Navigate to a catalog item on the Service Catalog page in Service Portal.
- CTRL+right-click a catalog item widget to open the widget instance options.
- Select or clear the Show Add Cart Button option to enable or disable the shopping cart for that particular catalog item.

To enable the shopping cart in the portal header:
- From the Service Portal configuration page, select the Portal editor.
- Select the SP Header Menu in the portal hierarchy.
- In the Additional options section, make sure the enable cart value is
set to
true.
Set the value to false to hide the shopping cart.

Related Content
- Enable automatic updates to the shopping cart
Automatically update the shopping cart across all sessions when users make changes from multiple tabs and platforms.