Current Status widget
-
- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Service Portal Designer
The Current Status widget displays any issues reported in the system. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
The Current Status widget checks the Outages [cmdb_ci_outage] table to see if the system is experiencing any outages.
Service owners and service desk managers report planned or unplanned outages by creating outage records. Each outage record includes Begin and End fields to indicate the duration of the outage. If the End time is later or empty, then the outage is still ongoing. The Current Status widget displays all ongoing outages.
The Current Status displays outages only for services, which are tracked in the Services [cmdb_ci_service] table.
Instance options
Use the instance options to configure the Current Status widget for a portal page.
| Field | Description |
|---|---|
| Show outage details | Option to display details from the Outage [cmdb_ci_outage] record. |
| Standalone | Option to remove explanatory information. This option also adds a link to more information. |
On this page
Related Content
- Create and edit a page using the Service Portal Designer
Create or edit a page and use layouts to organize the columns that house the widgets.
- Configure widget instances
Create unique instances of widgets by configuring the options for each instance.
- Clone a widget
Take advantage of existing code by cloning and editing an existing widget.