Give your users the option to search the Service Catalog as soon as they log in. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Using the widget

Add the Catalog Homepage Search widget on your Service Catalog landing page. When users navigate to the Service Catalog, they can use the Catalog Homepage Search widget to find what they are looking for.

The Catalog Homepage Search widget

Users can enter a keyword in the search bar. The Catalog Homepage Search widget uses a predictive search feature that shows words as users type.

Alternatively, to navigate to a list of Service Catalog categories, users can select Browse by Categories.

Instance options

Use the instance options to configure the Catalog Homepage Search widget for a portal page.
Note: The AI Search instance options apply only if AI Search is enabled in your portal. For more information on enabling AI Search for Service Portal, see Enable and configure AI Search in Service Portal.
Field Description
Presentation
Title Title to appear above the search bar.
Short description Text to appear under the title.
AI Search
Search Application

Defines search experience settings for the widget, such as the search engine, search results limit, and suggestions limit. By default, the widget uses the same search application configuration as the portal, but you can override this configuration at the widget level.

For more information on defining a search application configuration, see Defining search application configurations.

Search Results Configuration

Defines how search results are displayed after using the widget. By default, the widget uses the same search results configuration as the portal, but you can override this configuration at the widget level.

For more information on defining a search results configuration, see Define a composite dataset.

Disable All Suggestions

Option to disable search suggestions.

Placeholder

Text that appears in the search box before the user enters anything. By default, the placeholder text is How can we help?.

AI Search Source Filter Content that portal users can search on, including tables in your instance or external data sources. For more information, see Defining search sources.
Other Options
Typeahead Search Configuration of the search bar. You configure the search bar by using the instance options for the Typeahead Search widget. Use the syntax {field1:'value1',field2:'value2'}. For example, to configure the title, color, and size of the search bar, enter the following: {title:'Search...',color:'default',size:'lg'}.