Add an attachment to a chat
-
- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Navigation and UI
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Agents may have documents or image files that provide additional information for a case. These documents and image files can be added as attachments to the conversation for future reference.
Before you begin
Role required: agent_workspace_user
Procedure