Test an LDAP connection
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- UpdatedAug 3, 2023
- 2 minutes to read
- Vancouver
- Platform Security
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
The instance tests the connection automatically every time a user opens the LDAP Server form. Alternatively, you can manually test the connection to the LDAP server from the LDAP server form.
Before you begin
About this task
Note: Employees can also verify connectivity between the instance and
the LDAP server. Contact Technical Support for assistance verifying LDAP
connectivity.
To manually test a connection:
Procedure
Result
- If your instance establishes a connection to a server that has a Operational Status value of down, the Operational Status value is automatically changed to up. This functionality is supported for both automatic and manual connection tests.
- If a connection cannot be established to a server that has a Operational Status value of up, the Operational Status value is automatically changed to down. This functionality is supported for automatic connection tests only, not manual tests.