Scheduled Jobs are automated pieces of work that can be performed at a specific time or on a recurring schedule.

You can automate the following kinds of tasks:

  • Automatically generate and distribute a report
  • Automatically generate and schedule an entity of records, such as an incident, change item, configuration item, from a template
  • Run scheduled jobs from scripts or business rules
  • Scheduling at the end of the month
  • Scheduling for weekdays

For developer training, see Scheduled Script Executions and Events Objectives on the ServiceNow Developer Site.

Scheduled job states

A scheduled job can be in any one of the following states.

Ready
Job is ready to run at the next scheduled interval.
Running
Job is in the process of carrying out a task.
Queued
Job has been added to the scheduler queue and is waiting to run.
Error
Error occurred while running the job.

Schedule job errors

If you encounter errors generating a scheduled job, visit Troubleshoot a scheduled job through Application Insights for additional information.