You can create a module to open a form with pre-populated template data.

Before you begin

Role required: admin

About this task

Child templates are only applied if the parent template is applied from a module. Child templates are not applied by applying a template to a new form.

Procedure

  1. Point to the application menu, such as Self-Service, and click the edit application (pencil) icon.
  2. In the Modules related list, click New.
  3. Fill in the Title and Order fields as appropriate.
  4. In the Link Type form section, in the table field, select the table you want to create the form in.
  5. In the Link Type field, select URL (from Arguments).
  6. In the Arguments field, enter <table>.do?sys_id=-1&sysparm_template=<templatename>
    The <table> is the name of the table you selected for the table field, for example incident. The <templatename> is the name of the template you want to use to pre-populate the form, for example Incident call type.
  7. Click Submit.
  8. Refresh the application navigator to view the new module.