You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI.

Before you begin

Role required: personalize_responses

Procedure

  1. Right-click the field label and select Configure Responses.
  2. Click New.
  3. Enter a label, or brief description, for the option.
  4. Enter the complete text in Response text.
  5. Click Save.

Example

Configure responses