You can export a list of records in a variety of formats.

The Export option is available in the column heading context menu in List v2. In List v3, it is available in the list title menu.

Note: Data exported from a list may be different from what a user sees in the list view. This generally happens when a table has ACLs that are dependent on the user's current session. To avoid blocking user activity on the browser, list export is executed from a background thread and doesn't have access to user session data.
Figure 1. Export from a v2 list
The Export option in the column heading context menu
Note: To export records in an embedded list, export the record containing the list.
Export formats include:
  • Excel
  • CSV
  • XML
  • JSON
  • PDF (Portrait)
  • PDF (Landscape)
  • PDF (Detailed Portrait): Exports the list and the associated form for each record.
  • PDF (Detailed Landscape): Exports the list and the associated form for each record.

You can control how line breaks appear in exported CSV data using the glide.csv.export.line_break system property.

To remove unwanted HTML tags from list data, see the blog Rendering HTML in Exported Lists by a ServiceNow employee in the ServiceNow Community.

When exporting to XML, a dialog box may prompt you to save the file, or the browser may automatically save the XML file to the downloads folder specified in the browser preferences.