Create rules-driven attribute mappings to define the relationships and associations between and among product, service, and resource specifications, and how attribute values propagate for these mappings.

Before you begin

Role required: sn_prd_pm.product_catalog_manager

About this task

Attribute propagation enables you to define attribute mappings to do the following actions:
  • Define the attribute mapping from any specification to any other specification that is available in the product and service hierarchy. These selections include siblings and horizontal relationships.
  • Designate the same characteristic and characteristic options in both the source and target specifications.
  • Select different characteristics and characteristic options in the source and target specifications.
  • Select a higher-level specification and lower-level specification, or a lower-level specification and a higher-level specification, within a product offering.
Note: If you create specification relationships and accompanying decomposition rules, the Now Platform performs the required validations when you attempt to create attribute mappings. These validations ensure that your attribute mappings are unique and don’t adversely impact existing decomposition rules.
Note: To learn more about specification relationships and decomposition rules, see Create specification relationships and decomposition rules.

If a decomposition rule depends on an attribute-mapping rule, the order decomposition process isn’t able to decompose the order because it’s waiting for the attribute-mapping rule to provide the characteristic value that is required for order decomposition. The following warning appears when you save a decomposition or an attribute-mapping rule that would cause a dependent relationship with an adverse impact:

Attribute mapping rule impacts decomposition rule in {0} specification for {1} characteristic. Update this record to eliminate this rule dependency.

Procedure

  1. Navigate to All > Product Catalog Management > Specifications.
  2. In the application navigator, select the module that you want.
    Navigator pane selectionAction
    Product Specifications Select the product specification that you want to add attribute mappings for.
    Service Specifications Select the service specification that you want to add attribute mappings for.
    Resource Specifications Select the resource specification that you want to add attribute mappings for.
  3. Select the Attribute Mappings related list.
  4. Select New.
  5. On the form, fill in the fields.
    Table 1. Attribute Mappings form
    FieldDescription
    Source Specification Source specification that contains the source characteristic and characteristic option to associate with the selected target specification, characteristic, and characteristic option. Based on your selection in the previous step, this field auto populates with your selected product, service, or resource specification.
    Source Characteristic Source characteristic to associate with the selected target specification, characteristic, and characteristic option.
    Source Characteristic Option Source characteristic option to associate with the selected target specification, characteristic, and characteristic option.

    Select the appropriate characteristic option that is associated with the product. Selecting a characteristic option makes the attribute mappings even more granular than only selecting a characteristic.
    Target Specification Target specification that you’re associating with the selected source specification, source characteristic, and source characteristic option.
    Target Characteristic Target specification characteristic that you’re associating with the selected source specification, source characteristic, and source characteristic option.
    Target Characteristic Option Target specification characteristic option that you’re associating with the selected source specification, source characteristic, and source characteristic option.

    Select the appropriate characteristic option that is associated with the product. Selecting a characteristic option makes the attribute mappings even more granular than only selecting a characteristic.
  6. Select Submit.

Result

The order fulfillment process evaluates the attribute-mapping rules that you define. The attribute values are propagated from the domain orders that are associated with the source specification to the domain orders that are associated with the target specification.

What to do next

Create and publish your offerings to a product catalog.