Create an assignment group
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Operational Technology Incident Manager
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Create an Operational Technology (OT) specific assignment group to assign to OT incident records.
Before you begin
Role required: admin
About this task
The Assignment Group field in an OT incident record only shows assignment groups with the type OT. This helps separate Operational Technology (OT) and Information Technology (IT) incidents.
You can create OT-specific assignment groups that you want visible on an OT incident record.
Procedure
Result
Now, the OT-specific assignment group is visible on the incident record.