Performance Analytics properties
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- UpdatedAug 7, 2023
- 12 minutes to read
- Vancouver
- Performance Analytics
Performance Analytics properties
These system properties control the behavior of Performance Analytics.
To configure properties, navigate to sys_properties_list.do.
or toCollection cleanup Performance Analytics properties
Several properties determine how long Performance Analytics scores and snapshots are maintained before the scheduled cleanup job deletes them.
Property | Description |
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com.snc.pa.dc.keep_scores_for.frequency | Maximum number of periods prior to today for which scores are collected and kept. The number of periods varies according to the score collection frequency, as follows: daily; weekly; bi-weekly; four weeks; monthly;
bi-monthly; quarterly; fiscal quarterly; half-yearly; yearly; fiscal yearly Scores older than this limit are not collected during data collection. Note: This property can be overridden on individual indicators.
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com.snc.pa.dc.keep_snapshots_for.frequency | Maximum number of periods prior to today for which lists of records (snapshots) related to a score are collected and kept. The number of periods varies according to the score collection frequency, as follows: daily;
weekly; bi-weekly; four weeks; monthly; bi-monthly; quarterly; fiscal quarterly; half-yearly; yearly; fiscal yearly. Snapshots older than this limit are not collected during data collection. Note: This property can be overridden on individual indicators.
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Fiscal year Performance Analytics properties
These properties set the year in Performance Analytics to match your company fiscal year.
Property | Description |
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com.snc.pa.fy_start | Start of the fiscal year of your company Range: 1 (January) - 12 (December) Default: 1 |
Default color scheme Performance Analytics properties
These properties set the default colors for the chart overall and for indicator targets.
Property | Description |
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com.snc.pa.indicator_target_default_color_schema | Default indicator target color scheme Default: 3 color traffic light |
com.snc.pa.chart_default_color_schema | Default visualization color scheme Default: Default UI14 |
Breakdown and indicator Performance Analytics properties
These properties set limits on breakdown elements and indicators, mostly in the context of visualizations.
Chart properties for Performance Analytics
A chart refers here to a graphical component of a Performance Analytics widget or the Analytics Hub. These properties apply only to the Core UI, not visualizations in configurable workspaces.
Data collector Performance Analytics properties
Data collector properties enable you to configure various limits for Performance Analytics data collection. The properties are configured to safeguard the data collection process. The default values are appropriate for most environments.
Collected scores and com.snc.pa.breakdown_element_cutoff
The elements of a breakdown that the Analytics Hub and KPI Details display for a selected date depend on the number of elements and the value of com.snc.pa.breakdown_element_cutoff.
In general, when the number of elements for a breakdown exceeds com.snc.pa.breakdown_element_cutoff, the Analytics Hub and KPI Details display only the elements that have ever had a score.
For a formula indicator, the elements that have ever had a score for all the contributing automated indicators are displayed. These scores do not need to be on the same date. The requirement is only that for each contributing indicator, on some date, there was a score for the element.
- If the number of elements that have ever had a score is less than the limit set in com.snc.pa.breakdown_element_cutoff, all of these elements are listed for any selected date. Elements that do not have a score for the selected date are still listed for that date. This behavior is the same as the behavior for real-time scores.
- If the number of elements that have ever had a score is greater than the limit set in com.snc.pa.breakdown_element_cutoff, only elements that have a score or a Change value for a selected date are listed for that date. Elements that do not have a score or Change value for that date are not listed regardless of whether they have a score for any other date.
To prevent elements with null scores appearing in the Analytics Hub or KPI Details for automated indicators, consider setting a low value for com.snc.pa.breakdown_element_cutoff, such as 0 or 1. Elements with null scores may still appear however for real-time scores and formula indicators.
Example: Scores appearing for automated indicators with different values of com.snc.pa.breakdown_element_cutoff
This example uses KPI Details to explore the Assignment Group breakdown for the "Number of open incidents" indicator. The Assignment Group breakdown on the instance used in the example has just under 50 elements.
First is the default case, where com.snc.pa.breakdown_element_cutoff=50. This value is higher than the number of elements of Assignment Group. Therefore, for any selected date, all elements of the breakdown group are displayed.
The next case is where com.snc.pa.breakdown_element_cutoff=10. The number of elements in the Assignment Group breakdown far exceeds this value. However, only eight elements have ever had a score. This number is less than the cutoff value of 10, so for any date, all eight elements are shown, even when null.
Finally, there is the case where com.snc.pa.breakdown_element_cutoff=5. This number is less than the number of elements that have ever had a score. Now only the elements with a non-null value or a change value on the selected date are shown on that date. Different elements are thus shown for different dates.
The Analytics Settings Manager element is shown for March 7 despite having a null value. It is shown because it had a value of 5 for the previous collection period and thus has a change value of -5 for March 7.
On this page
- Collection cleanup Performance Analytics properties
- Fiscal year Performance Analytics properties
- Default color scheme Performance Analytics properties
- Breakdown and indicator Performance Analytics properties
- Chart properties for Performance Analytics
- Data collector Performance Analytics properties
- Collected scores and com.snc.pa.breakdown_element_cutoff