Performance Analytics
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- UpdatedJul 26, 2023
- 1 minute read
- Vancouver
- Performance Analytics
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
ServiceNow® Performance Analytics is an in-platform process optimization solution to create management dashboards, report on KPIs and metrics, and answer key business questions to help increase quality and reduce the costs of service delivery.
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Performance Analytics tools including KPI Composer, KPI Details, and Spotlight, empower administrators and other stakeholders with real-time data to address current status and accurately evaluate trends.