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Click one of these tiles to learn more about these applications, which help provide many different kinds of data to many different kinds of users.

Performance Analytics

Learn how this application helps your business constantly improve. Create performance analytics and collect data for review using Performance Analytics fundamentals. Go further by configuring advanced features, to work directly with data structures as an administrator.

Reports and dashboards in the Core UI

Give administrators and other stakeholders the ability to work with real-time data reports, analyze trends, and more, using Core UI dashboards. Create and define Performance Analytics widgets, and configure the quick-view dashboards that use those visualizations, to suit your data and your business goals. Use the Analytics Hub to perform in-depth data exploration, examine activity over time, compare scores versus benchmarks, and analyze other various targets and trends as optional add-ons.

Analytics solutions

Take advantage of the full set of prepackaged solutions, with dashboards and KPIs available for most ServiceNow products. Several of the ServiceNow apps are capable of standalone functionality, thanks to built-in Performance Analytics components. Customize your Platform Analytics Solutions beyond standard table and field data sets, and perform both manual and scheduled data collection for analysis.

Platform Analytics Workspaces

Explore the many options for showing data on configurable workspaces. Work in the provided Platform Analytics Workspace or set up analytics on your own workspace. Create, modify, and share data visualizations and dashboards in the Analytics Center. Filter the data that is shown on a dashboard. Explore indicators of process behavior with KPI Details, and be alerted to significant changes in these indicators through KPI Signals.

User Experience Analytics

Learn about dashboard-based analytics for usage of the Next Experience and several other ServiceNow applications. Administrators can get information on user engagement with both mobile and web applications, including user population, retention, and behavior.

Process Mining

Discover ways to streamline your business, find bottlenecks and deviations in workflows, filter and compare processes, and more. A comprehensive listing of Process Mining key terms provides all the notable terminology and their definitions, to assist you in getting the most effective performance from your enterprise.