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Walk-up Experience

Release version:
Vancouver
Yokohama
Xanadu
Washington DC
UpdatedAug 3, 2023
1 minute read

Vancouver
Walk-up Experience

The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.

With the ServiceNow® Walk-up Experience application you can create and manage an on-site IT walk-up venue where requests and issues are fulfilled and solved by experienced and skilled agents in person or remotely. You can configure Walk-up Experience to serve all users in your organization by using an inclusive branding, such as Tech Lounge, Service Center, or Genius Bar.


Explore Exploring Walk-up Experience Utilizing a Walk-up Contact Channel for IT and Beyond (includes Whitepaper: Walk-up Experience) Virtual Agent Academy: Get service faster with Virtual Agent and Walk-Up Experience Domain separation and the Walk-up Experience application	Set up Activate Walk-up Experience	Administer Configure the Walk-up Experience portal Create or modify Walk-up Experience notifications Create or modify Walk-up Experience schedules Create or modify a Walk-up Experience stockroom Create or modify Walk-up Experience locations Create or modify a Walk-up Experience customer satisfaction survey
Use Manage Walk-up Experience interactions manually View Walk-up Experience location stockroom and assets Walk-up Experience dashboard overview	Develop Developer training Developer documentation Installed with Walk-up Experience	Troubleshoot and get help Ask or answer questions in the Walk-up Experience community Search the Known Error Portal for known error articles Contact Customer Service and Support

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Exploring Walk-up Experience

ITSM Virtual Agent Lite pre-built topics

Exploring Walk-up Experience

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