Configure state model transitions
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- UpdatedAug 3, 2023
- 2 minutes to read
- Vancouver
- Change Management
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
You can use script includes or UI policies to configure state models and the criteria for moving change requests from one state to another.
Before you begin
Role required: script_include_admin, ui_policy_admin, or admin
Procedure
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Complete the following steps to add state change criteria in a script include
that enables a state transition.
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Complete the following steps to use a UI policy to add new criteria for state
transitions.