Get started with Change Management mobile tasks

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HomeVancouver IT Service Management IT Service Management Change ManagementUsing Change ManagementMobile experience for Change ManagementGet started with Change Management mobile tasks

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Get started with Change Management mobile tasks

Release version:
Vancouver
Yokohama
Xanadu
Washington DC
UpdatedAug 3, 2023
1 minute read

Vancouver
Change Management

The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.

Access Mobile Agent on your mobile device to manage change tasks.

Before you begin

Download ServiceNow Agent on an iOS platform from the Apple App Store or on an Android platform from Google Play Store. For more information, see Download the Mobile Agent mobile application.

Role required: itil or sn_change_write

Procedure

Open Mobile Agent and tap the plus icon (+).
Add a ServiceNow instance by tapping the plus icon (+) and then entering the instance address.
You do not need to include service-now.com at the end of the instance name.
Tap Change tasks to get started with managing your change tasks.

Vancouver IT Service Management

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