Policy inputs are variable sources that you can use while evaluating a decision to determine the approval action. You can create multiple policy inputs to evaluate the decision created, and also access the change request table and any table change request references.

Before you begin

Role required: admin or change manager

You can create multiple policy input types. By default, the change_request policy input of type Reference is available for all change types. This policy input provides access to the change request table and to any table change request references. For a normal change policy, an extra manager_approved policy input of type True/false is available.

To define additional policy inputs, perform the following steps:

Procedure

  1. Navigate to All > Change > Change Policy > Change Approval Policies.
  2. Create a change approval policy or open an existing policy.
    For more information, see Create change approval policy
  3. In the Policy inputs tab, click New to create a record.
    The Name and Application fields are auto-populated.
  4. Click the reference lookup icon for the Type field and choose a Type value.
  5. Enter a name in the Label field.
    The column name for the new record is populated in the Column Name field automatically.
  6. Depending on the value of the Type field, you can configure the other parameters for the policy input.
  7. Click Submit.

What to do next

After you create a policy input, reference it within a decision.