Use the Time-off requests tab to approve or reject the time-off request that you've received.

Before you begin

Role required: rota_Manager

Procedure

  1. Open the ITSM Mobile Agent app and tap My team.
  2. On the On-call Schedule tab, tap Time-off requests.
    A list of time-off requests is displayed. The list is divided into pending and completed requests.
  3. Tap Approve or Reject the time-off requests that you've received.
    Note: Add a reason for the time-off request rejection.
  4. Tap the filter icon (Filter icon.) to view specific time-off requests.
  5. Tap the menu icon (Icon menu.) and select Request time-off to go to the Request time-off form.
  6. Complete the required fields on the form and tap Submit.