Getting started with the On-Call Scheduling mobile app
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- On-Call Scheduling
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Use the ServiceNow Agent mobile app to access the On-Call Scheduling mobile application. Then log in to an instance and work on your schedules.
Before you begin
Depending on your device, go to the Apple App Store or the Google Play Store and download the ServiceNow Agent mobile app.
Role required: rota_manager
Procedure
- Tap the mobile app icon on your device, and then tap + to open an instance.
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In the instance address field, enter the instance address in
one of two ways.
Option Description Manual input Type the instance address in the instance address field. Note: You do not need to include service-now.com at the end of the instance name.Scan QR code Tap the QR icon (Scan a QR code), and then scan the QR code that was provided by your administrator. - Tap Login.