Configure an On-Call calendar subscription URL and send it to the members of a shift. The URL is an iCal link that enables users to subscribe to their on-call calendar from their preferred calendar client.

Before you begin

Role required: admin, rota_admin, or rota_manager

About this task

Because the subscription URL supports basic authentication, the end user must provide instance credentials to authenticate and view their on-call events. Only the Calendar application on Mac OS X 8.0 and newer and the Outlook application on Windows 2013 and newer support basic authentication for calendar subscriptions. If SSO is in use, basic authentication is still required to subscribe with the URL.

Procedure

  1. Navigate to All > On-Call Scheduling > My Group Schedules.
  2. Select the shift for which you want to send the on-call calendar subscription URL.
  3. Specify the following details in the Calendar Subscription section.
    Name Definition
    Coverage interval Select if you want to update the subscribed calendar with weekly or daily coverage details.
    Get coverage for Based on your coverage interval selection, select the number of weeks or days for which you want to update the subscribed calendar.
  4. Click Update.
  5. Click Send Subscriptions to send the calendar subscription URL to all members of the shift by email.