Example escalation reports
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- On-Call Scheduling
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Because escalation reports depend on the escalation type, report content can vary greatly.
Because escalation reports depend on the escalation type, report content can vary greatly. Example reports follow:
- Example report for a Rotate through members escalation type
- In this example, users can see which shifts they are part of in My Schedule reports. Users who are not the first on-call person appear as well. This action enables the user to view the shift from a personal perspective, which is the preferred method for most users.
Figure 1. Rotate through members escalation report - Example report for a Rotate through rosters escalation type
- In this example, reminders are defined for the Primary, Secondary, and Tertiary rosters. Members of the primary roster are notified first, then the members of the secondary, and so on, for all rosters.
Figure 2. Rotate through rosters escalation report