As part of creating or modifying a discovery pattern, you can define a Change user operation to make Service Mapping or Discovery use SSH or Windows credentials instead of the default administrative level credentials. This operation is relevant only for configuration items (CIs) hosted on Windows or Unix operating systems.

Before you begin

Role required: none

  • Ensure that the OS credentials you want to use instead of the default credentials are correctly configured. Configure the credential alias to the OS CI type whose credentials you want to use. For operational information on how to create credentials, see SSH credentials and Windows credentials.
  • Navigate to the relevant pattern step:

    1. On the pattern form, select the relevant identification section for Discovery.

      Alternatively, select the relevant identification or connection section for Service Mapping.

    2. Select the relevant pattern step or click Add a step button to add a step.

Basic knowledge of programming is desirable.

Role required: pd_admin

About this task

You can change the default credentials to any appropriate credentials belonging to a different CI type on the same or a different host.

Procedure

  1. Select Change user from the Operation list in one of the following locations.
  2. Select the Use Different CI Type check box.
  3. From the list, select the CI type whose credentials you want to use.
  4. If in Debug mode, test the step by clicking Test and checking that the operation brings the result you expected.

Example

As part of discovery of an IBM WebSphere MQ Queue, you change credentials to IBM WebSphere MQ. It allows you to manipulate local IPs to discover connections on the local queue.


Defining Change User operation

What to do next

cmdb-key-value
Discovery also collects cloud tags that are specific to each virtual machine (VM) and saves them to the Key Value [cmdb_key_value] table.