Service Mapping commands requiring a privileged user

Service Mapping uses commands requiring elevated rights to discover and map Unix-based hosts in your organization. In addition to configuring necessary credentials, configure servers in your organization to allow Service Mapping to run these commands with elevated rights.

You do not run these commands directly. Service Mapping uses commands requiring elevated rights as part of the following processes:
  • host detection
  • process identification on port
  • discovering CIs using patterns

Some of these commands do not require elevated rights, unless directories that Service Mapping must access are protected. For more information, see Service Mapping commands not requiring a privileged user.

Operating system commands requiring elevated rights

Table 1. AIX commands requiring elevated rights
CommandParameterDescription
cat file-name Shows the file content.
ls

-F-1

-1HF

-w 1

-1

 Lists the directory content.
procwdx Process_id Gets working directory of a process.
rmsock Socketname tcpcp Finds process listening on a specific port.
lsof -Pnl +M -i Shows files or connections associated with the process.
lstat Various options Fetches information about a link.
ps eww Fetches environment variables for the process on AIX.
Table 2. HP UX commands requiring elevated rights
CommandParameterDescription
cat file-name Shows the file content.
ls

-F-1

-1HF

-w 1

-1

 Lists the directory content.
pfiles Process_id Shows files or connections associated with the process.
lsof -Pnl +M -i Shows files or connections associated with the process.
Table 3. Solaris commands requiring elevated rights
Command Parameter Description
cat File_name Shows the file content.
ls

ls -F-1

ls -1HF

ls -w 1

ls -1

 Lists the directory content.

e-l

 Fetches file attributes used for file caching decision.
pargs -e Gets the executable directory.
pargs -a Gets the process.
lsof -Pnl +M -i Shows files and connections associated with the process.
netstat -anu Lists the open ports. Required for Solaris version 11.2 or later.
Ifconfig Ifconfig -a Shows interface information (need sudo to get the MAC addresses).
pwdx Process_id Gets the process information.
pargs -e process_id Gets the process information.
ps -eo user, pid, ppid, comm, args Gets the process list.
inetadm -l or without params Handles the case of application using the inet daemon.
Table 4. Linux commands requiring elevated rights
CommandsParameterDescription
cat

File_name

scsi

tr '\\n'

/proc

/proc/cpuinfo

sys

sys/hypervisor

sys/hypervisor/compilation

sys/hypervisor/compilation/compiled by

 Shows information about file content.
cut

-d

-f1

 Shows the entire output of a file.
dmidecode

-t 17

-s bios-vendor

-t 1

-t 2

-t 3

 Shows information about hardware of the Linux server in a readable format.
lshw Shows information about hardware of the Linux server in a readable format.
ls

ls -F-1

ls -1HF

ls -w 1

ls -1

ls -l

 Lists directory content.
netstat

-ltnup

-ltnp

-ntup

-an

 Shows the open network connections.
Isof
Note: Used in some cases as an alternative to netstat.
 -Pnl +M -i Shows files and connections associated with the process.
ss

-ltnup

-ntup

-an

 Shows the open network connections.
stat

--format="%Y"

-L file_name

 Shows the modification time of the file.
fdisk -l Displays all disk partitions

Application commands requiring elevated rights

Service Mapping uses some of these commands in patterns.

Table 5. Apache Web Server (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
ls Various options Lists files and folders in the specified folder.
Table 6. Apache Tomcat (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
netstat Various options Lists the open ports.
ss Various options Lists open ports.
find -name This command is used only for creating the web services connections.

Finds specific strings in files and folders.
Table 7. Apache Tomcat WAR (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
version.sh/version.bat - Gets the Tomcat version.
netstat Various options Lists the open ports.
ss Various options Lists open ports.
find -name This command is used in connection sections of the pattern for discovering Apache Tomcat WAR connections.

Finds specific strings in files and folders.
Table 8. App TNS Service (on UNIX)
CommandParameterDescription
ls Various options Lists files and folders in the specified folder.
netstat Various options Lists open ports.
ss Various options Lists open ports.
grep Various options Extracts strings from the output.
Table 9. BIG-IP Global Traffic Manager (GTM) F5 (on F5 BIG-IP)
Command Parameter Description
ping -a -c 1 [url[1].host] Gets the host IP.
Table 10. BMC CTRL-M Enterprise Manager (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 11. BMC CTRL-M Gateway (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
find Various options This command is used only to create connections to Control M Server.

Finds file and folder paths.
Table 12. Citrix Netscaler (on Citrix Netscaler)
Command Parameter Description
grep Various options Extracts strings from the output.
show Various options Retrieves Netscaler IP address.
Table 13. EMC Documentum Broker (on UNIX)
Command Parameter Description
find Various options

Finds connections to Docbase.
Table 14. FormEngine (on UNIX)
Command Parameter Description
grep Various options (On Unix only) Extracts strings from the output.
ls Various options (On Unix only) Lists files and folders in the specified folder.
cat - (On Unix only) Shows the file content.
Table 15. IBM Customer Information Control System (CICS) (on UNIX)
Command Parameter Description
netstat Various options Lists open ports.
ss Various options Lists open ports.
grep Various options Extracts strings from the output.
Table 16. IBM CTRL-M Server (on UNIX)
Command Parameter Description
grep Various options (For Unix only) Extracts strings from the output.
find Various options (For Unix only)

Finds file and folder paths.
Table 17. IBM CICS Transaction Gateway CTG (on UNIX or Windows)
Command Parameter Description
grep Various options (For Unix only) This command is used only to create CICS connections. Extracts strings from the output.
cat - (For Unix only) This command is used only to create CICS connections. Displays the file content in the output.
find Various options (For Unix only) This command is used only to create CICS connections. Finds specific strings in files and folders.
Table 18. IBM DB2 (on Linux)
Command Parameter Description
grep Various options Extracts strings from the output.
cat - Displays the file content in the output.
Table 19. IBM J2EE EAR (on Linux)
CommandParameterDescription
grep Various options Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
find -name Finds files and folders in the specified folder.
Table 20. IBM Websphere Application Server (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
find

-name

-type

 This command is used only for creating the Web Services connections.

Finds files and folders for the specific name.
Table 21. IBM Websphere Portal (on UNIX)
CommandParameterDescription
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
netstat Various options Lists the open ports.
ss Various options Lists open ports.
Table 22. IBM WebSphere Message Broker Flow (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
ps -ef Gets the process information.
netstat Various options Lists the open ports.
ss Various options Lists open ports.
Table 23. IBM WebSphere Message Broker (on UNIX)
CommandParameterDescription
ps -ef Gets the process information.
netstat Various options Lists the open ports.
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 24. IBM WebSphere MQ (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
Table 25. IBM WebSphere MQ Queue (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
Table 26. Jboss Module (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 27. Jboss (on UNIX and Windows)
CommandParameterDescription
ls Various options (On Unix only) Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
dir Various options (On Windows only) Lists files and folders in the specified folder.
find Various options (For Windows only) Finds specific strings in files and folders.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 28. JRun (on UNIX)
Command Parameter Description
dir Various options Lists files and folders in the specified folder.
Table 29. JRun WAR Inc (on UNIX)
CommandParameterDescription
ls Various options Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 30. Microsoft Exchange Client Access Server (CAS), Microsoft Exchange Hub Transport Server, Microsoft Exchange Mailbox (on Windows)
CommandParameterDescription
Get-ExchangeServer -status -Identity "+$hostname+"| export-clixml $env:TEMP\exchange_pwrshell_output.xml Extracts the list of Microsoft Exchange hosts and role
Get-ExchangeServer format-table -autosize -HideTableHeaders Name,Fqdn,IsMailboxServer Extracts the list of Microsoft Exchange hosts and role in table format
Get-MailboxServer format-list Extracts the list of Microsoft Exchange Mailbox servers.
Get-ClusteredMailBoxServerStatus format-table -Property OperationalMachines Extracts information about Microsoft Exchange Mailbox clusters.
Get-ExchangeServer format-table -autosize -HideTableHeaders Name,Fqdn,IsHubTransportServer Extracts information on Microsoft Exchange Hub Transport servers
Get-StorageGroup -server "+$hname+" | select SystemFolderPath | Export-Csv out.csv -notype;cat out.csv Extracts information about storage and exports it into a file.
Get-MailboxDatabase | select LogFolderPath | format-table -autosize -hideTableHeaders; Get-MailboxDatabase | select EdbFilePath| format-table -autosize -hideTableHeaders;Get-MailboxDatabase | select TemporaryDataFolderPath| format-table -autosize -hideTableHeaders Extracts information about the Microsoft Exchange Mailbox database.
Table 31. MySQL Server (on Linux)
CommandParameterDescription
grep Various options (On Unix only) Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
ps --pid=[process.pid] --no-headers -o " %U : %p : %a” Gets the userid parameter value.
Table 32. MySQL Cluster MGM Node (on Linux)
Command Parameter Description
netstat Various options Lists open ports.
ss Various options Lists open ports.
ps --pid=[process.pid] --no-headers -o " %U : %p : %a” (On Unix only) Gets the userid parameter value.
Table 33. Nginx (on UNIX)
CommandParameterDescription
netstat Various options Lists open ports.
ss Various options Lists open ports.
ps --pid=[process.pid] --no-headers -o " %U : %p : %a” Gets the userid parameter value.
ls [IncludeTabletmp[].files] This command is used if necessary to create HTTP connections.

Lists files and folders in the specified folder.
cat [IncludeTabletmp[].files] This command is used if necessary to create HTTP connections.

Shows the file content.
Table 34. Oracle E-Business Suite (on UNIX)
CommandParameterDescription
ls Various options Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
export - Sets variables.
echo Various options Prints strings in the output.
sqlplus Various options Creates the connection to the Oracle instance.
awk Various options Manipulates the output.
netstat Various options Gets open ports.
Table 35. Oracle Advanced Queue Queue (on UNIX)
Command Parameter Description
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 36. Oracle Concurrent Server (on UNIX)
CommandParameterDescription
grep Various options (For Unix only) Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
awk Various options (For Unix only) Manipulates the output.
ls Various options (For Unix only) Lists files and folders in the specified folder.
cat - (For Unix only) Displays the file content in the output.
find Various options Finds specific strings in files and folders.
Table 37. Oracle Discoverer Engine (on UNIX)
Command Parameter Description
ls Various options Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
cat - Shows the file content.
Table 38. Oracle Discoverer UI (on UNIX)
Command Parameter Description
ls Various options Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
cat - Shows the file content.
Table 39. Oracle Form UI (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 40. Oracle Fulfillment Server (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 41. Oracle HTTP Server (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 42. Oracle Metric Client (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 43. Oracle OACORE Server (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 44. Oracle OAFM Server (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 45. Oracle Database (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
ps -ef Gets the process information.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 46. Oracle iAS Web Module (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
ls Various options (For Unix only) Lists files and folders in the specified folder.
cat - (For Unix only) Shows the file content.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 47. Oracle Process Manager (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 48. Oracle Report Server (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 49. Oracle Tnslsnr Engine (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 50. Oracle WebLogic Module (on UNIX)
CommandParameterDescription
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
find

-name

-type

 This command is used only for creating the Web Services connections.

Finds files and folders for the specific name.
Table 51. Oracle WebLogic Server (version 10.3) (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 52. Oracle WebLogic On-demand Router Load Balancer (on UNIX)
Command Parameter Description
grep Various options Extracts strings from the output.
ls Various options Lists files and folders in the specified folder.
cat - Shows the file content.
Table 53. Oracle Tuxedo (on UNIX)
CommandParameterDescription
grep Various Extracts strings from the output
ls Various Lists files and folders on the given folder.
cat - Displays the file content in the output.
find -name

This command is used only to create web service connections.

Finds files and folders for specific name.
netstat Various Gets open ports.
ss Various options Lists open ports.
ps -ef (For Unix only) Gets process attributes.
Table 54. Oracle Tuxedo Portal (on UNIX)
Command Parameter Description
grep Various Extracts strings from the output
ls Various Lists files and folders on the given folder.
cat - Displays the file content in the output.
Table 55. PostgreSQL Database (on UNIX)
Command Parameter Description
ls [IncludeTabletmp[].files] This command is used only to create the HTTP connections.

Lists files and folders in the specified folder.
Table 56. Rabbit MQ (on UNIX)
Command Parameter Description
ps - ef ps -ef | grep "+$process.parentProcessId+" |egrep -v -e grep -e beam Gets the parent process.
Table 57. Red Hat Cluster Suite (on Linux)
Command Parameter Description
clustat -x Displays the cluster configuration and the status in XML format.
Table 58. Commands requiring a privileged user for discovering SAP applications: ABAP, SAP Central Services (ASCS), SAP Control Instance, SAP Netweaver Dialog Instance, SAP Evaluated Receipt Settlement (ERS), SAP Java Cluster (SJC), SAP Central Services (SCS) (on UNIX)
CommandParameterDescription
pargs -e Gets the executable directory.
ls Various options Lists files and folders in the specified folder.
ping -c 1 Verifies that the host is answering.
netstat Various options Lists open ports.
Isof
Note: Used in some cases as an alternative to netstat.
 -Pnl +M -i Shows files and connections associated with the process.
CVERS - Retrieves the version of installed SAP modules.
DBCONS - Retrieves the connection strings to SAP DB.
RFCDES - Retrieves the connection string to systems integrated with SAP.
sapcontrol -function ABAPGetComponentList Retrieves the sysid for SAP applications and components.
Table 59. Sun Directory (on Solaris)
Command Parameter Description
netstat Various options Lists the open ports.
Table 60. Sun iPlanet Web Server (on Solaris)
Command Parameter Description
ls Various options Lists files and folders in the specified folder.
netstat Various options Lists the open ports.
Table 61. Sun JES (on Solaris)
Command Parameter Description
ls Various options Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
Table 62. Sybase (on UNIX)
Command Parameter Description
ls Various options Lists files and folders in the specified folder.
Table 63. TIBCO ActiveMatrix Adapter (on UNIX)
Command Parameter Description
cat - Shows the file content.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 64. TIBCO ActiveMatrix BusinessWorks (on UNIX)
CommandParameterDescription
hostname - Gets the hostname.
ls Various options Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
cat - Shows the file content.
netstat Various options Lists open ports.
ss Various options Lists open ports.
Table 65. TIBCO ActiveMatrix BusinessWorks Process (on UNIX)
CommandParameterDescription
hostname - Gets the hostname.
ls Various options Lists files and folders in the specified folder.
grep Various options Extracts strings from the output.
cat - Shows the file content.
findstr Various options Extracts strings from the output.
netstat Various options Lists open ports.
ss Various options Lists open ports.
cut Various options Splits the output line.
Table 66. TIBCO EMS Queue (on UNIX)
Command Parameter Description
ls Various options Lists files and folders in the specified folder.
Table 67. TIBCO Enterprise Message Service (EMS) (on UNIX)
Command Parameter Description
ls Various options Lists files and folders in the specified folder.