IBM WebSEAL discovery

The ® Discovery application uses the IBM WebSEAL patterns to find WebSEAL applications, web application servers, and junctions on your infrastructure. Discovering some of these resources requires installing the Discovery and Service Mapping Patterns application from the ® Store.

Request apps on the Store

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Prerequisites

Detailed information on IBM WebSEAL

For information, see Detailed information on products discovered by ITOM Visibility

Authentication

The WebSEAL authentication process includes HTTP header authentication with basic credentials Basic authentication credentials.

If you’re running discovery for the first time, configure Credential affinity for Discovery and Orchestration Credential affinity for Discovery and Orchestration.
Note: Credential affinity isn’t available In debug mode.
Configured MID Server

Ensure the MID Server has access and permissions to send HTTPS requests to the WebSEAL application.

Configured user permissions to execute API calls

Ensure that the user has the permission to run the following API:

  • /net/general

  • /net/dns

  • /wga/reverseproxy

  • /wga/reverseproxy/<reverse_proxy_id>/configuration/stanza/junction/entry_name/match-vhj-first

  • /wga/reverseproxy/<reverse_proxy_id>/junctions
  • /wga/reverseproxy/"<reverse_proxy_id>/junctions?junctions_id=<junction_id>

  • /wga/widgets/health.json

HTTP Classification enabled
The IBM WebSEAL Pattern is triggered when you run the discovery on the server that the WebSEAL is on. Ensure that the HTTP Classification is present in the instance. For more information, see Create an HTTP classification and Run discovery through an HTTP or HTTPS REST call

Data collected during horizontal discovery

Field Description
ISAM Server [cmdb_ci_isam_server] 
name The name of the server as returned by the /net/general API call. If the field is empty, nslookup on the IP address would be attempted to populate this field.
IP Address [ip_address] The IP address according to the discovery schedule/configuration.
fqdn The search_domain returned by the/net/dns API call.
WebSEAL [cmdb_ci_app_server_webseal]
name The name of the WebSEAL server as returned by the API.
IP Address [ip_address] The IP address according to the discovery schedule/configuration.
fqdn The search_domain returned by the /net/dns API call.
install_status The status is set to installed by default.
operation_status The status is set to operational by default.
install_directory According to the identification requirement, this field is populated with the FQDN of the server.
WebSEAL Reverse Proxies [cmdb_ci_webseal_reverse_proxy]
name The name of the resource according to the API response.
object_id The ID of the resource, of the API response.
install_status Indicates if the installation is enabled.
operational_status Indicates if the operation has started.
service_type – hard-coded The status is set to Webseal Reverse Proxyby default.
webseal_health_status The WebSEAL reported health status regarding the /wga/widgets/health.json API call
WebSEAL Junctions [cmdb_ci_webseal_junction]
name The name of the resource according to the API response.
object_id
The id of the resource, created as a unique hash number corresponding to the case-sensitive name of the resource.
Note: The case insensitivity of the queries may create duplicate fields when the name value is identical to the Object ID value. One of the identification attributes must be changed to have a unique value.
install_status Hard-coded to installed status
operational_status Hard-coded to operational status
stateful_junction Boolean value indicating whether it’s a stateful Junction
transparent_path_junction Boolean value indicating whether it’s a transparent path Junction
junction_type List for the type of the Junction
WebSEAL Backend Servers [cmdb_ci_webseal_backend_server]
name the name of the resource, as per API response
object_id the id of the resource, as per API response
install_status the status of the resource as per the “enabled” value in the API response
operational_status the status of the resource as per the “operation state” value
server_id The UUID used to identify the junction web server
http_port HTTP port of the back-end third-party server. Applicable when the junction type is tcp.
service_port TCP port of the back-end third-party server. Default is 80 for TCP junctions and 443 for SSL junctions
Priority The priority of the server (1-9). Default is 9.
Note: Currently, the relation between the back-end servers and actual server CIs in the CMDB isn’t possible for HD.