Create a business rule to enable export from your new custom Agile Development 2.0 table map configuration to your Jira projects.

Before you begin

Role required: admin or sn_jira_int.admin

About this task

After you create a custom table map for a single or multiple Jira projects, create a business rule similar to Synch Story with Jira to support export of information from this new table map from Agile Development 2.0 to Jira.

Procedure

  1. Navigate to All > System Definition > Business Rules.
  2. From the list of available business rules, locate and open the Synch Story with Jira rule.
  3. From the context menu (context menu icon), perform an Insert and Stay operation on this business rule.
    If you have not enabled the Insert and Stay action in your ServiceNow instance, see Allow insert options on records.
  4. On the business rule form, edit the following fields.
    Table 1. Business rule form
    Field Description
    Name Unique name for the business rule.

    For example, if your new table map is to map defects, name this rule as Sync Defect with Jira.
    Table Select the Agile Development 2.0 table for which you've created the custom map.

    For example, Defect [rm_defect].
  5. Click Update.