You can add a custom part number to resolve an entitlement import error that occurs when a part number does not exist in the Software Library.

Before you begin

Role required: sam_admin

Procedure

Navigate to All > Software Asset > Administration > Custom Part Numbers and create a new record (see table for field descriptions).
Table 1. Custom Part Number form
FieldDescription
Publisher part number Manufacturer product code.
Entitlement definition Discovery map associated with the part number.
  • Publisher
  • Product
  • Version
  • Edition
  • Language
  • Platform
License type Specifies whether the rights grant full access to the software or if they are being upgraded from a previous version of the software.
  • Full
  • Upgrade
License metric The license metric that will be used during reconciliation to determine how software rights are consumed.
Exclude from content service Option that excludes the custom product details from being shared with Software Asset Management Content Service if opted in.