You can install the Task Intelligence application (sn_ti_admin) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

Before you begin

Role required: admin

About this task

The following items are installed with Task Intelligence Admin Console:
  • Roles
  • Tables

For more information, see Task Intelligence roles.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.
    Menu path to all available store applications.
  2. Find the Task Intelligence Admin Console application (sn_ti_admin) using the filter criteria and search bar.

    You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

    In the list next to the Install button, the versions that are available to you are displayed.

  3. Select a version from the list and select Install.

    In the Install dialog box that is displayed, any dependencies that are installed along with your application are listed.

  4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
  5. (Optional) If demo data is available and you want to install it, select the Load demo data check box.
    Demo data comprises the sample records that describe application features for the common use cases. Load the demo data when you first install the application on a development or test instance.
    Important: If you don't load the demo data during installation, it's unavailable to load later.
  6. Select Install.