Edit a Task Intelligence model
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- UpdatedAug 3, 2023
- 1 minute read
- Vancouver
- Task Intelligence
The Vancouver release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Retrain your machine learning models or edit what they predict to better align with your business goals.
- Edit a model to predict incident fields
- Edit the incident prediction model that has already been trained and deployed. Change the model configurations, view the updated training results, and redeploy the model.
- Create and edit a case field prediction model
- Create, train, and edit a model to predict fields for customer service cases.
- Create a model to predict case sentiment
- Edit and test the pre-trained sentiment model to predict sentiment for customer service cases.
- Create a model to detect case language
- Edit and test the pre-trained model to detect the language used to create customer service cases.