Integrating your Software Asset Management application with the Slack application enables you to track your software subscriptions and reclaim unused licenses.

The ServiceNow Slack integration supports the Slack Enterprise Grid plan. This plan enables you to connect multiple workspaces across your organization.

Important: Minimize security risks and protect information by granting access only to the necessary user or API permissions.
Process Required user role in the Slack application Authentication scopes
Download subscriptions Org Owner admin
Pull user activity Org Owner admin
Reclaim subscription Org Owner admin